01726 624060

Delivery, Returns & Collections

We are a Trade Only Wholesaler to Care Homes, Hospices, Hospitals and Care Establishments Nationwide.

Order by 3:30pm for next day delivery nationwide...

No delivery charge* if you spend £70 or more,  If not our standard delivery charge applies which is £7.95 **

If you're positioned in the area between Cornwall to Gloucestershire, ask for our WHITE GLOVE delivery straight into your care establishment.

UK only

* Only applies to trade customers only 


** Orders over £70 net are carriage free although some items due to their size will incur a Palletisation and Transport Fee of £75. 


Changed your mind or no longer need the item? We certainly accept returns however to do so, the goods must be in a boxed, unused, resalable condition with original packaging. There is a 20% restocking fee. 

Any special item order placed with Protec are non returnable and non refundable.

Courier Network

We can not be held responsible for any parcels returned to us with damage, please note we will run through the process of damaged goods with the courier and reimbursement or replacement will be sought with them.