0330 700 0707

Delivery Collections & Returns Info

We are a Trade Only Wholesaler to Care Homes, Hospices, Hospitals and Care Establishments Nationwide.

Order by 3:30pm for next day delivery nationwide...

*No delivery charge if you spend £45 or more,  If not our standard delivery charge applies which is £7.95.

If you're positioned in the area between Cornwall to Gloucestershire, ask for our WHITE GLOVE delivery straight into your care establishment.

UK only

* Only applies to trade customers only.

Delivery

All orders over £45 net are carriage free, this applies to trade only customers.  For Non Account Holders carriage free amount is £75 net, anything below this value will incur a delivery charge of £7.95.

Returns

Due to high demand of returns through over ordering, we have had to introduce a £8.85 per 25kg collection charge through the courier network.

Special Orders

Any special item order placed with Protec are non returnable and non refundable.

Courier Network

We can not be held responsible for any parcels returned to us with damage, please note we will run through the process of damaged goods with the courier and reimbursement or replacement will be sought with them.